Remote Manager of Customer Solutions Engineering Job in UK Grafana Labs

Who you are

• 3+ years of team leadership experience required.
• 5+ years experience in high tech industry needed.
• Experience with open source selling or cloud-first sales strategies.
• Deep operational expertise in Grafana Platform.
• Ability to creatively solve Customer Adoption Challenges.
• Outstanding written and oral communication skills.
• Proven ability to manage and mentor team members effectively.

Desirables

• Open Source Selling
• Cloud Sales Expertise
• Grafana Platform Expertise

What the job involves

• Lead and mentor a diverse team of Customer Solutions Engineers.
• Partner with Sales leadership to drive program adoption and customer expansion.
• Engage in hands-on leadership by balancing field responsibilities with team development needs.
• Collaborate with Product Management and Engineering to meet customer requirements.
• Report on team performance and assist in evaluating software with customers.