RRemoteville
SpredX Media logoSpredX Media

Marketing Account Manager

Skills
Account GrowthAccount ManagementClient OnboardingClient RelationsClient Retention ProgramsCustomer SuccessDigital Marketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of agency-side experience
  • Proven client retention and account expansion track record
  • Strong clear communication skills
  • High tolerance for pressure and high account volume
  • Self-directed and able to work autonomously

Nice to have

  • Calm under pressure
  • Highly self-directed
  • Relationship focused
  • Organized

Day to day

  • Own client onboarding and ensure each new client feels immediate value from day one
  • Manage a growing portfolio of accounts and ramp toward 50-60 clients over 12 months
  • Run client strategy, coordinate deliverables, and handle communications and escalations with calm professionalism