Marketing & Customer Service Specialist
Skills
Analytical SkillsBusinessCustomer ServiceMarket AnalysisMarketingNegotiation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Must have tire experience
- Strong analytical ability to interpret complex data
- Excellent communication skills with a customer-centric mindset
- Ability to collaborate in a global environment
- Must be able to conduct business travel more than 70% of the time
- Highly organized and self-motivated
Nice to have
- Analytical
- Customer-centric
- Self-motivated
- Organized
- Commercially minded
Day to day
- Lead market intelligence and strategic planning for the North American tire market, using in-depth analysis to uncover growth opportunities and manage risks.
- Drive new customer acquisition and end-to-end business development, from lead generation and demand discovery through customization and negotiation.
- Support product testing, technical validation, marketing activities, and customer service coordination to improve product fit and strengthen customer relationships.