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Marketing Coordinator, CRM & Loyalty
Skills
E-CommerceAdobe IllustratorAdobe PhotoshopCampaign ExecutionCustomer Relationship ManagementEnglishHTML
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2–4 years of CRM lifecycle or marketing operations experience in B2C e-commerce
- Experience building and launching multi-channel email and SMS campaigns in an enterprise platform like Bloomreach
- Proficiency with Jira and ClickUp for project coordination and documentation
- Solid understanding of HTML/CSS for responsive email development and troubleshooting
- Experience managing segmentation suppression lists and personalization tokens
- Strong attention to detail and high execution quality
- Clear proactive communication with diverse stakeholders
- Ability to analyze campaign performance and build reports
- Comfort learning new marketing technologies and proprietary tools
- Ability to manage multiple deadlines under pressure
Nice to have
- Proactive problem-solver
- Organized
- Detail-oriented
- Analytical
- Adaptable
- Collaborative
Day to day
- Own the end-to-end production of CRM campaigns across email and SMS using Bloomreach, ensuring every deployment is accurate and on-brand.
- Coordinate timelines and dependencies through Jira and ClickUp while proactively flagging risks and keeping stakeholders informed.
- Partner with Developers, Product, and Creative teams to validate requirements, troubleshoot technical issues, and execute rigorous QA and testing.