Marketing Operations Manager

Skills
MarketingMarketing AnalyticsOperations Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Extensive experience managing creative workflow in a busy studio agency or in-house environment
  • Strong understanding of creative and production processes across design copy digital and content disciplines
  • Outstanding organisational skills with the ability to manage multiple projects and priorities simultaneously
  • A calm solution-focused approach even under pressure
  • Excellent communication relationship-building and negotiation skills
  • Ability to assess briefs challenge assumptions and guide teams towards the best creative outcomes

Nice to have

  • Calm
  • Organised
  • Collaborative
  • Commercially aware
  • Innovative

Day to day

  • Act as the central coordinator for creative asset requests entering the Production Hub and ensure briefs are reviewed, scoped, resourced, and delivered efficiently.
  • Manage workflow from intake to output across the marketing department while balancing priorities, schedules, and deadlines in a fast-paced environment.
  • Design and improve processes, reporting, and governance to increase speed, quality, transparency, and operational effectiveness across creative delivery.