RRemoteville
The Energy Consortium logoThe Energy Consortium

Member Services Advisor

Skills
Customer SatisfactionSupplier Relationship Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Broadly educated to Degree level or equivalent
  • Strong knowledge of the energy industry in the UK and globally
  • Ability to identify needs, challenges, and explain concepts succinctly
  • Excellent people skills with a positive and professional attitude
  • Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, and CRM skills

Nice to have

  • Working knowledge of Salesforce
  • Knowledge of procurement regulations

Day to day

  • Supporting and educating Members in energy and water service provision
  • Engaging with Members on energy risk management, products, and services
  • Developing and maintaining detailed knowledge of energy products and services