Remote Microsoft Sales Engineer Job in United States Fusion Connect

Who you are

• Bachelor’s degree in Computer Science, Information Technology, or related field (or commensurate experience)
• 3 - 5 years experience in UCaaS and CCaaS solutions
• Experience in communication and collaboration solutions, preferably with Microsoft Teams, Cisco Webex, or CCaaS Solutions
• Strong understanding of Microsoft licensing policies
• Knowledge of Microsoft Teams Calling features and capabilities, such as Operator Connect, Direct Routing, Calling Plan, Audio Conferencing, and Teams Devices
• Knowledge of communication and collaboration technologies and protocols, such as SIP, VoIP, PSTN, SBC, CCaaS, and QoS
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Microsoft Licensing certifications are strongly preferred.

What the job involves

• The Microsoft Sales Engineer designs and implements cloud-based communication solutions using Microsoft Teams, Cisco Webex, SIP Solutions, and CCaaS Solutions.
• They work with clients, partners, and internal teams to understand the business requirements, challenges, and goals of the communication scenarios, and provide the best cloud solutions.
• They analyze and evaluate current communication infrastructure and processes and identify gaps and opportunities for improvement.
• The engineer develops and tests cloud solutions using all available platforms, ensuring the quality, performance, security, and reliability of the solutions.
• They provide guidance and support for the adoption and change management of Cloud Voice Solutions and stay updated on the latest trends, technologies, and best practices.
• The role involves producing Statements of Work (SOWs) for calling solutions, detailing the scope, timeline, and budget for contact center implementations.

Application process

• Submitting a profile along with your resume helps to speed the hiring process and places you in our system so that we can consider you for future opportunities as well.
• Please review our current openings for a full listing of available opportunities. You can search for current openings by title and location and submit a profile to express an interest in these opportunities.