Remote Mid-Market Account Executive Job in United States Zendesk

Who you are

• BA/BS degree or equivalent experience
• Minimum 5 years of B2B sales or solution engineering experience, preferably in SaaS industry
• Proven record of exceeding sales targets
• Achieving targets & quota achievement in 2 of the last 3 years
• Expertise in complex sales cycles and renewals
• Experience managing customer relationships with organizations across a range of revenue scales
• History of sales success with VP and C-level executives
• Outstanding presentation, negotiation, and closing skills
• Experience creating and leveraging territory and account plans
• Entrepreneurial spirit, collaborative mindset, and drive for growth
• Demonstrated industry experience, navigating trends and building relationships with key decision-makers
• Familiarity with Sales tools like Salesforce.com, Outreach, Clari
• Ability to travel to customer locations

Desirables

• Proven B2B sales track record
• Passionate about growth in SaaS
• Ability to build strategic partnerships
• Strong communication skills
• Industry expertise
• Entrepreneurial spirit
• Collaborative mindset
• Familiar with Salesforce.com
• Familiar with Outreach
• Familiar with Clari
• Able to travel

What the job involves

• Drive top-line revenue growth by acquiring new Mid Market customers and developing strategies to penetrate top tier accounts.
• Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
• Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates and increased retention and expansion of existing clients.
• Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction.
• Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages.
• Negotiate and close complex deals, leveraging a consultative approach, using exceptional communication skills to present compelling business cases and value propositions.