Named Account Executive
Skills
Account ExecutivesAccount PlanningCustomer SatisfactionDirect SalesPresentationsSales ProcessesStakeholder Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Demonstrated Success of quota carrying, technology solution-based direct sales experience
- Account Planning Strategies: Create account plans to retain and grow ACV (Actual Contract Value) with existing accounts with a focus on upsell, and cross-sell
- Research and Discovery: Uncover customers’ current processes, business objectives, and strategic goals based on customer discovery, use cases, and value hypotheses
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Slack, Google Slides, Zoom)
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success
Nice to have
- Excellent interpersonal and communications skills
- Sales Methodology education
- Ability to develop cases and service requirements
- Ability to thrive in a fast-paced environment
- Track record of consistently achieving or surpassing quota
- Ability to work with multiple internal teams, govern, inspire, and leverage resources to align with account objectives
- Experience will be evaluated based on alignment with the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Day to day
- Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform
- They build positive, trusted relationships with both key team members and c-suite decision makers
- Become natural at helping customers realize value from their Salesforce investments
Hiring process
- Resume reviewed by recruiters and hiring managers
- Interview with hiring teams