What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong customer service focus
- Good communication skills
- Ability to liaise with customers and support teams
- Comfortable using social media
- Ability to build local business connections
- Self-motivated and flexible working style
Nice to have
- Friendly
- Self-driven
- Flexible
- Network-oriented
- Supportive
Day to day
- Support customers while helping reduce their essential monthly outgoings.
- Act as the main point of contact during transfers and liaise with customers and support teams.
- Build and maintain relationships with social media contacts and local businesses to grow the network.