Nokia Support Engineer

Skills

L2/L3 ProtocolsMCASCRMSLinux/Unix AdministrationDatabase AnalysisLog AnalysisPrepaid Mobile Services

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

Strong hands-on experience with Nokia Voucher Systems including CRMS and MCAS
Proven experience supporting Nokia telecom platforms within mobile network operators
Experience troubleshooting production telecom application environments
Strong Linux Unix administration knowledge
Experience working with databases and application log analysis
Understanding of prepaid mobile services and voucher management processes

Nice to have

APAC telecom experience
Nokia charging familiarity
Prepaid services knowledge
Network integration awareness
Migration support experience

Day to day

Provide remote technical support for the Nokia Voucher System (CRMS MCAS) platform.
Investigate troubleshoot and resolve application platform and service-related incidents.
Perform root cause analysis and recommend preventative actions while maintaining clear documentation and advising operational teams during the migration phase.

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

At Penta Consulting, we understand that technology is only as powerful as the people behind it. As a leading provider of Technology resource Solutions, our mission is to empower businesses with the right talent and expertise to drive their digital transformation. With over 25 years of experience, we have built a strong reputation for delivering high-quality resources across various domains, including software development, artificial intelligence, project management, architecture, cloud computing, cybersecurity, and data analytics. Our network of Global clients relies on Penta’s team of technology experts to deeply understand their unique needs and provide tailored solutions that drive innovation and operational excellence. We remain committed to being a trusted partner for our clients, providing them with the resources they need to stay ahead in an ever-evolving technological landscape. Behind the people powering your technology, you’ll find Penta Consulting.

Values

At Penta Consulting, we understand that technology is only as powerful as the people behind it. As a leading provider of Technology resource Solutions, our mission is to empower businesses with the right talent and expertise to drive their digital transformation. With over 25 years of experience, we have built a strong reputation for delivering high-quality resources across various domains, including software development, artificial intelligence, project management, architecture, cloud computing, cybersecurity, and data analytics. Our network of Global clients relies on Penta’s team of technology experts to deeply understand their unique needs and provide tailored solutions that drive innovation and operational excellence. We remain committed to being a trusted partner for our clients, providing them with the resources they need to stay ahead in an ever-evolving technological landscape. Behind the people powering your technology, you’ll find Penta Consulting.

HQ

Epsom

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