Remote Online Social Media Coordinator

Skills
Attention To DetailTrainingContent StrategyCustomer SatisfactionEmerging TrendsItinerariesService Levels
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Fluency in English Required, Spanish a plus
  • Strong written and verbal communication skills
  • Ability to navigate a computer
  • Desire to help others
  • Superb problem solving skills

Nice to have

  • Eloquent
  • Charismatic

Day to day

  • Demonstrate excellent communication skills via phone, social media, and email to connect with and assist clients in navigating their vacation planning
  • Utilizes time management skills to research, plan, and book vacation packages for clients
  • Provide outstanding customer service and support throughout the booking process to enhance client experience
  • Create personalized travel itineraries, selecting destinations, accommodation, activities, transportation options
  • Multi-task on various assignments while maintaining client satisfaction
  • Utilize social media to maintain and market to client base