RemotevilleRemote Onsite Desktop Support Engineer Job in UK DXC Technology
Onsite Desktop Support Engineer DXC Technology
£ -
Information TechnologyDesksideDesktop ComputersHelp Desk SupportIT Hardware SupportPrinter SupportService-Level AgreementsTeam MotivationTechnical Support
Mid-level (3-4 years)
UK
Delivering excellence for our customers and colleagues
86705+ employees
Enterprise
Role
Who you are
- Experienced in Windows 10 and later Adobe Acrobat MS Office 365 and MS Outlook
- Skilled in Remote Control Software including Remote Assist and RDP
- Full driving licence with access to a car and ability to travel on short notice.
Desirables
- ITIL awareness
- Adobe Suite expertise
What the job involves
- Act as the key user contact for technical resolution of desktop challenges including hardware and software issues
- Manage and prioritize tickets to achieve specified SLAs
- Provide continuous updates and communications to customers throughout incident resolution.
Company
Company mission
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The company aims to deliver excellence for its customers through innovation and technology expertise.Company benefits
- Opportunity to work with high-profile clients
- Dynamic and changing work environment
Company values
- Innovation
- Excellence
- Security
- Collaboration