RemotevilleRemote Oracle Fusion SaaS Support Engineer Job in UK Oracle
Oracle Fusion SaaS Support Engineer Oracle
£ -
British EnglishCustomer Service ManagementE-BusinessOTLOracle DatabaseOracle E-Business SuiteOracle Fusion ApplicationsOracle Fusion MiddlewarePassportTechnical Support
Junior (1-2 years) - Mid-level (3-4 years)
UK
We help people see data in new ways, discover insights, unlock endless possibilities.
193485+ employees
SaaS
Role
Who you are
- Possess excellent knowledge of Oracle E-Business Suite HCM or OTL, or Oracle Fusion Cloud HCM or OTL
- Previous experience in an HCM Helpdesk environment
- Hold UK Government Security Clearance or eligibility
- Must be a UK National/British Citizen with a UK Passport and 5 years of UK residency
- BA Honours/Science Degree
What the job involves
- Provide support, analysis, and troubleshooting for customer service requests
- Work collaboratively with Oracle Teams to resolve issues
- Manage service requests in a SaaS Environment
- Interact directly with customers for issue resolution
- Coordinate and follow up on global team's work
Company
Company mission
Oracle is dedicated to leveraging cloud technology to empower organizations worldwide to innovate, optimize efficiencies, and enhance effectiveness. By providing cutting-edge computing infrastructure and software solutions, including autonomous database technology, Oracle aims to revolutionize business operations and enable secure data management. The company's commitment extends to supporting government defense and advancing scientific and medical research, catering to the needs of nonprofits and businesses of all sizes.Company benefits
- Remote work with occasional office days in Reading
- Opportunity to work with diverse and global teams
- Supportive and inclusive work environment
- Access to cutting-edge technology and solutions
Company values
- Innovation
- Diversity
- Inclusion
- Integrity
Company HQ
AustinFounders
Larry Ellison (Chairman and CTO)