Paralegal Manager

Skills
Cross-Functional Team LeadershipDocumentationLawLeadershipPerformance MetricsProcess ExcellenceRisk Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 8+ years of paralegal experience in high-volume multi-case environments
  • Experience managing or mentoring paralegals
  • Proven ability to design and improve workflows at scale
  • Experience ensuring SLA compliance and tracking performance metrics
  • Comfort using case management systems and generating compliance reports

Nice to have

  • Immigration law experience
  • Legal technology enthusiasm

Day to day

  • Lead and mentor a cross-functional team of paralegals across multiple client accounts.
  • Design and refine scalable workflows that improve immigration case processing and support client-specific needs.
  • Partner closely with attorneys, clients, and internal stakeholders to ensure timely filings, strong compliance, and proactive risk mitigation.
  • Drive training, documentation, and performance improvements that make legal operations faster, cleaner, and more consistent.