Part-Time Payment Specialist, Backup Care
Skills
CashieringTrainingE-PaymentsEmerging TechnologiesFinanceInterest RatesOral
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong internet connection
- Private distraction-free workspace
- Ability to handle sensitive information securely
- Comfort with numbers and basic arithmetic
- High attention to detail
- Strong organizational skills
- Excellent written and verbal communication
- Ability to learn and apply client-specific contract terms and payment policies
- Comfort working in an online payments platform
- Comfort communicating primarily via Slack
Nice to have
- Professional
- Patient
- Empathetic
- Reliable
- Detail-oriented
- Adaptable
- Curious
Day to day
- Process backup care payment requests across reimbursement and direct-pay workflows
- Verify receipts invoices W-9 forms and banking details for completeness and accuracy
- Communicate clearly with members and providers about approvals denials and documentation needs
- Maintain organized records and meet SLA turnaround times while escalating unusual requests
Hiring process
- Apply via the apply here button
- Attach your resume