Remote Part-Time Student Finance Generalist I Job in United States CompuGain

Who you are

• Support students through financing processes
• Assist with required documentation
• Respond to student communication within 24 hours
• Conduct scheduled appointments via phone or Zoom
• Ensure successful student handoff to correct resources
• Meet at least 95% quality assurance for communications
• Adhere to federal, state, and institutional policies

Desirables

• Active Listening
• Conflict Management
• Critical Thinking
• Customer & Personal Service
• Deductive Reasoning
• Interpersonal Relationships
• Inductive Reasoning
• Judgment and Decision Making
• Organizing, Planning, and Prioritizing Work
• Problem-solving
• Reading Comprehension
• Systems Utilization
• Written & Oral Communication

What the job involves

• Deliver a seamless student finance experience ensuring good financial standing with the University
• Provide exceptional customer service to students via inbound phone, email and chat correspondence
• Collaborate with the Student Finance Advising team to complete student's files before term drop date

Application process

• Deadline to apply Friday, August 30, 2024, 500 pm MDT