Partner-Customer Success Account Management

Skills
Account ManagementAirlinesBusiness DevelopmentBusiness Process OutsourcingDirect SalesInternational SalesLeadership
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 12-18 years of experience in BPO/CX account management at a leadership level
  • Proven sales experience in BPO and/or ITES sales
  • Deep knowledge and understanding of the Travel TTH and Airline industry
  • Experience with travel technology market competition and BPO market trends
  • Ability to manage teams and drive account objectives

Nice to have

  • Motivational leadership
  • Innovative mindset
  • Excellent people manager
  • Persuasive
  • Confident
  • Flexible
  • Integrity
  • Collaborative work style
  • Extrovert sales mindset

Day to day

  • Lead account-level strategy for customer accounts in the Travel vertical
  • Build and maintain global alliances partnerships and customer relationships to drive business results
  • Provide strategic direction support business plan reviews and manage client expectations through steering committee meetings

Hiring process

  • Please share your resume at ankita.khatri@atain.com