Remote Partner-Customer Success Job in UK IGT Solutions

Who you are

• 12-18 years in BPO/CX Account Management at a leadership level.
• Proven track record in BPO and/or ITES sales.
• Deep knowledge and experience in Travel/ TTH/ Airline Industry.

Desirables

• Motivates and inspires teams
• Innovative
• Excellent people manager
• Collaborative
• Committed
• Persuasive
• Confident
• Flexible
• Shows integrity
• Extroverted with a blend of sales mindset

What the job involves

• Develop an account-level strategy for customers.
• Provide strategic support to shareholders on business plan review and implementation.
• Build and maintain global alliances and partnerships with industry relationships.
• Manage client expectations and participate in steering committee review meetings.
• Meet or exceed sales revenue, profitability, and customer satisfaction goals in the UK/Europe region.
• Establish short and long-term strategies for an account with respect to annual budgets and activity plan.
• Provide quarterly and yearly reviews with the customer and internal shareholders.
• Accomplish the account goals and objectives.

Application process

• Share resume at varun.singhal@igtsolutions.com