Partner-Customer Success

Skills
Account ManagementAirlinesBusiness DevelopmentBusiness Process OutsourcingDirect SalesInternational SalesLeadership
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 12-18 years of experience in BPO or CX Account Management at leadership level
  • Proven sales experience in BPO and or ITES sales
  • Deep knowledge and understanding of the Travel TTH or Airline industry
  • Strong understanding of Travel technology market competition and BPO market trends
  • Ability to develop short-term and long-term account strategies
  • Experience in business plan review implementation and customer reviews

Nice to have

  • Ability to motivate teams
  • Innovative mindset
  • Excellent people manager
  • Persuasive
  • Confident
  • Flexible
  • Integrity
  • Collaborative style
  • Extrovert sales mindset

Day to day

  • Lead account-level strategy for customer relationships in the Travel vertical
  • Build and maintain global alliances and partnerships to support business growth
  • Manage client expectations and participate in steering committee review meetings while driving revenue and profitability goals

Hiring process

  • Please share your resume at ankita.khatri@atain.com