How Remoteville checks and expires listings

Partner Success Manager

Skills
Software As A ServiceAccount ManagementAdoptionContextDashboardsData VisualizationNonprofit Organizations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 4 to 7 years in account management or partner success at a SaaS or platform company
  • Comfortable iterating forms in no or low code builders and adjusting dashboards in BI tools
  • Scrappy startup mindset with action bias and comfort in ambiguity
  • Data fluent with understanding of field level farm level and entity level data
  • Strong project management instincts for overlapping deadlines contract commitments and reporting cycles
  • Excellent written and verbal communication across different partner audiences

Nice to have

  • Scrappy
  • Action-biased
  • Data-fluent
  • Organized
  • Adaptable
  • Analytical
  • Communicative

Day to day

  • Own the partner relationship from launch through renewal as the main point of contact and trusted advisor
  • Manage a portfolio of partners with recurring cadences and competing timelines while keeping work organized and moving
  • Build and iterate reporting, maintain forms and dashboards, drive enablement, and support feature adoption and renewal growth