How Remoteville checks and expires listings
Partner Success Manager
Skills
Software As A ServiceAccount ManagementAdoptionContextDashboardsData VisualizationNonprofit Organizations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4 to 7 years in account management or partner success at a SaaS or platform company
- Comfortable iterating forms in no or low code builders and adjusting dashboards in BI tools
- Scrappy startup mindset with action bias and comfort in ambiguity
- Data fluent with understanding of field level farm level and entity level data
- Strong project management instincts for overlapping deadlines contract commitments and reporting cycles
- Excellent written and verbal communication across different partner audiences
Nice to have
- Scrappy
- Action-biased
- Data-fluent
- Organized
- Adaptable
- Analytical
- Communicative
Day to day
- Own the partner relationship from launch through renewal as the main point of contact and trusted advisor
- Manage a portfolio of partners with recurring cadences and competing timelines while keeping work organized and moving
- Build and iterate reporting, maintain forms and dashboards, drive enablement, and support feature adoption and renewal growth
