Partnership Activation and Onboarding Specialist

Skills
AdministrationAnalytical SkillsTrainingCustomer Relationship ManagementEnglishHubspotPartner Relationship Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2–3 years of experience in Operations Partner Support Customer Success Partnerships Sales Support or similar roles
  • Professional fluency in Spanish and English
  • Strong written and verbal communication skills
  • Highly organized and detail-oriented
  • Strong proactive attitude and problem-solving mindset
  • Commercial mindset focused on partner activation and growth
  • Comfortable using HubSpot and Jira
  • Basic analytical mindset for tracking activation and engagement
  • Ability to manage multiple requests and priorities in a fast-paced environment
  • Comfortable working cross-functionally with multiple teams and stakeholders
  • Experience supporting customers partners or accounts in digital or online environments is a strong plus

Nice to have

  • Proactive
  • Detail-oriented
  • Commercial mindset
  • Highly organized
  • Problem solver

Day to day

  • Manage inbound partner requests and guide onboarding for new partners across global markets.
  • Support partner activation through follow-ups outreach and clear communication to drive first revenue generation.
  • Coordinate operational tasks create support tickets and work cross-functionally with Product Tech and Operations to resolve issues and improve the partner journey.