3 or more years of experience conducting fraud investigations
1 or more years of experience leading risk related projects or initiatives working closely with cross-functional stakeholders
Experience using data to propose creative solutions to both tactical and strategic problems
Creativity, a team-focused mentality, and effective problem solving skills
The ability and desire to question the status quo
The ability to approach challenges from a user perspective while being pragmatic and solutions oriented
Desirables
Fraud experience in payments, e-commerce, or fintechs
Experience investigating and mitigating card testing and account takeover attacks
Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows
Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
What the job involves
Investigate high risk accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
Conduct deep dive investigations on merchant accounts to support financial partner requirements
Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging fraud risks through a collaborative approach with stakeholders
Lead cross functional projects to improve operational processes and tools to enhance detection and actioning of fraudulent accounts across our analyst network
Investigate, mitigate, and remediate incidents related to fraud, card testing, and account takeover.