Remote Performance & Quality Job in San Francisco, CA Discord

Who you are

• 4+ years of experience autonomously translating ambiguous business problems into deep informative insights through hands-on analytics
• 4+ years of experience building performant dashboards using Tableau Looker or similar software - with proficiency in designing clean crisp visualizations
• 3+ years experience writing excellent SQL
• Excellent communication skills, with the ability to translate complicated findings or technical approaches in easy-to-understand ways
• 2+ years of experience in the design analysis and interpretation of A/B tests in a large data environment
• A desire to work with amazing passionate people who care deeply about solving challenging problems to improve Discord
• A collaborative attitude and a healthy dose of natural curiosity

What the job involves

• Partner with teams throughout Discord through the full lifecycle of data analytics from ideation and exploratory analysis to building dashboards and reports and A/B testing
• Define KPIs and diagnostic metrics which improve the user experience encapsulating these measures in clean crisp dashboards that provide the company with timely and actionable information
• Use our amazing infrastructure to quickly and easily build custom data sets to monitor novel product features and processes
• Proactively socialize insights dashboards and reports with technical and non-technical audiences soliciting feedback on where to improve
• Be a champion of A/B testing and help groups throughout the company design analyze and interpret A/B tests correctly
• Collaborate with data and engineering teams to design scalable and future-proof instrumentation