Providing technical implementation configuration and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
Assist customer with operationalising all modules of the Falcon platform
Troubleshoot customer issues across small to large enterprises
Utilize and engineer native and 3rd party software deployment technologies
Develop scripting and application solutions using Falcon APIs
Customer project planning and status
Work closely and collaboratively with customer information technology teams
Leveraging CrowdStrike applications provide support to customers in vulnerability and asset management
Assist customers with the integration of CrowdStrike into existing tools
Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
Work closely and collaboratively with Platform Operations team to develop customer facing collateral
Develop and lead skills workshops for the Platform Operations team
CrowdStrike, a global cybersecurity leader, leverages its advanced cloud-native platform to protect critical enterprise areas such as endpoints, identity, and data. Utilizing AI and the CrowdStrike Security Cloud, the company delivers automated protection, elite threat hunting, and rapid, scalable solutions to stop breaches and ensure customer success.