Pre-Sales Service Architect
Skills
Information TechnologyContract NegotiationITILManaged ServicesNegotiationPRINCE2Project Management Information Systems
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Extensive experience with IT workplace/lifecycle managed services environment
- Experience with integrating service points and tech boxes into holistic service design and automated processes (zero-touch installation)
- Demonstratable experience building client relationships and partnerships, as well as knowledge of relevant industry standards (e.g. ITIL, PMI/Prince2)
- In addition to a high level of personal responsibility, you follow prescribed processes and convince our customers as a team player in proposal presentations and contract negotiations
Day to day
- Develop creative solutions for managed services tenders in the workplace/lifecycle area that inspire your customers and colleagues
- Independently manage solutions within your services and follow prescribed processes to create a coherent solution design
- Represent Computacenter in customer proposal presentations and contract negotiations, maintaining close contact with them
- You design solutions independently at the forefront, together with our sales teams, partners, and service units across our company