RemotevilleRemote Premium Linux/K8s Support Engineer () Job in UK SUSE
Premium Linux/K8s Support Engineer (Remote) SUSE
£ -
Customer RequirementsLinuxOperating SystemsOutagesRemote User SupportTechnical PresentationsTechnical SupportTroubleshooting
Junior (1-2 years) -
UK
Our goal is to empower secure innovation everywhere. We are driven by the power of many.
2455+ employees
Enterprise
Open for applications
Role
Who you are
- Extensive experience in technical support or system administration for Linux OS required.
- Expert knowledge of Enterprise Linux is essential.
- Strong troubleshooting skills and proficiency in networking.
- Comfortable with server virtualization and container technologies like Docker/Kubernetes.
- Fluent in written and spoken English.
- Ability to work independently and manage stressful situations effectively.
Desirables
- Red Hat tech experience
- Linux certification
What the job involves
- Provide expert-level technical support for SUSE Linux and Rancher products.
- Troubleshoot and resolve complex client issues in a timely manner.
- Act as a liaison and advocate for customers within the SUSE organization.
- Proactively monitor and report on customer environments to prevent issues.
- Participate in the deployment and support of systems and solutions.
- Deliver technical trainings and presentations to customers.
Application process
- Apply online
- Initial screening
- Interview
- Background checks
Company
Company mission
SUSE is a global leader in providing innovative, secure, and reliable enterprise open source solutions, empowering organizations to innovate across various technological landscapes.Company benefits
- Opportunity to drive your career development
- Rapidly evolving work environment
- Rewards for achievements
- Global community inclusion
Company values
- Passion for Customers
- Respectful & Inclusive
- Empowered & Accountable
- Trustworthy & Integrity
- Collaborative
- SUSE