RRemoteville
SUSE logoSUSE

Premium Linux/K8s Support Engineer

Skills
Customer RequirementsLinuxOperating SystemsOutagesRemote User SupportTechnical PresentationsTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Possess extensive technical support or system administration experience in Linux OS.
  • Expert-level knowledge of Enterprise Linux.
  • Strong understanding of networking and server virtualization.
  • Fluency in English both spoken and written is essential.
  • Ability to work independently and handle stressful situations.
  • Knowledge of Docker/Kubernetes and Red Hat technologies is a plus.

Nice to have

  • Docker/Kubernetes
  • Red Hat technologies
  • Linux certification

Day to day

  • Form strong business relationships with customers at various levels.
  • Troubleshoot and provide timely resolution to issues.
  • Proactively identify and resolve potential customer issues.
  • Share knowledge through technical documents and updates.
  • Deliver technical presentations and provide training.
  • Assist in the implementation of SUSE Linux/Rancher products.