Remote Principal Azure Engineering Manager Job in Hawaii, United States Microsoft

Who you are

• Bachelor's Degree in Engineering, Computer Science, or related field AND 6+ years experience in software industry experience related to technology
• 5+ years of experience delivering solutions and support to enterprise customers
• 3+ years of experience managing and leading highly technical teams in a fast-paced environment
• 1+ years experience with cloud computing technologies
• Ability to meet Microsoft, customer and/or government security screening requirements including the Microsoft Cloud Background Check which needs to be passed upon hire/transfer and every two years thereafter
• Knowledge of modern engineering practices such as Agile and Lean
• Passion and focus on delivering the right customer experience
• Demonstrated ability to recruit and develop global teams
• Ability to innovate and drive change
• Ability to build a deep relationship with internal teams and customers
• Communication skills and work with executives, including the ability to hold CxO and BDM level discussions, effective interpersonal, verbal, written and presentation skills

Desirables

• Agile
• Lean
• Customer focus
• Recruit and develop global teams
• Drive change
• Build relationships with teams
• Strong communication skills
• CxO and BDM level discussions skills

What the job involves

• Lead a high-performing team to support top Azure customers and resolve critical technical issues in a 24x7x365 environment
• Create a culture of customer obsession, advocating for customers' issues and resolving them innovatively
• Collaborate closely with Azure engineering teams to support customers and improve platform gaps based on insights
• Develop standards and best practices to optimize support capabilities and drive their adoption across Azure support delivery teams
• Build a team of highly skilled engineers, providing ongoing feedback and driving the development of both technical and soft skills

Application process

• Microsoft will accept applications and processes offers for these roles on an ongoing basis