Remote Principal Azure Engineering Manager Job in Massachusetts, United States Microsoft

Who you are

• Bachelor's Degree in Engineering, Computer Science, or related field AND 6+ years experience in software industry experience related to technology
• 5+ years of experience delivering solutions and support to enterprise customers
• 3+ years of experience managing and leading highly technical teams in a fast-paced environment
• 1+ years experience with cloud computing technologies
• Meet Microsoft, customer, and/or government security screening requirements including Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
• Communication skills and work with executives, including the ability to hold CxO and BDM level discussions, effective interpersonal, verbal, written and presentation skills
• Ability to recruit and develop global teams and build deep relationships
• Knowledge of modern engineering practices such as Agile, Lean, etc.

Desirables

• Knowledge of Agile
• Passion for customer experience
• Ability to recruit
• Ability to drive change
• Build deep relationships
• Communication skills

What the job involves

• Lead and manage a high-performing team directly supporting top Azure customers in a 24x7x365 environment
• Serve as the primary leadership point for accountability and escalation for an assigned customer portfolio, ensuring high customer satisfaction
• Work with industry-leading companies and partner directly with Azure engineering teams to deliver solutions for mission critical Azure deployments
• Split responsibilities between engaging with complex customer issues and managing a team of Azure Cloud Engineers
• Foster innovation in automating customer solutions and improving Azure support tooling and diagnostics capabilities

Application process

• Microsoft will accept applications and processes offers for these roles on an ongoing basis