One app, 300,000+ travel experiences you'll remember.
405+ employees
Marketplace
Role
Who you are
5+ years’ experience in email marketing, lifecycle marketing at a B2B brand
Knowledge of the latest B2B CRM practices from both a commercial and regulatory perspective
Experience using Canva
Experience with Excel and Big Query
Knowledge about email compliance (CAN-SPAM, GDPR, CASL)
SQL experience is a plus
Knowledge of velocity scripting and custom objects is a plus.
Desirables
A vivid sense of curiosity and creativity
Relentlessly curious and analytical
An excellent communicator - both verbally, in writing and visually
A terrific collaborator
Has the interpersonal and communication skills
Avid learner
An expert project manager
Interested in joining a high-performing team
Has demonstrated capacity to initiate and drive growth strategies and innovation
Thrives in a fast-paced environment and demonstrates the ability to work independently with minimal supervision.
What the job involves
Responsible for the development and deployment of lifecycle trigger automations, adhoc promotions and engagement campaigns to ensure the business is positioned to drive long-term customer engagement and retention.
Work cross-functionally with product, product marketing and sales to translate business goals into accurate delivery requirements, including but not limited to: specifying required data, segmentation & targeting logic (sometimes pulled from other tools), and dynamic content requirements.
Demonstrated success creating marketing campaigns with expertise using Marketo including building nurture programs, smart-list development, setup, testing, launching, and scoring of campaigns & programs.
Viator makes it easy to find and book unforgettable travel experiences all across the globe. Memories are made with Viator as the experiences marketplace for the savvy traveler.