Product Content and Communications Specialist
Skills
FAQLanding PagesMarketing AnalyticsProduct MarketingSalesSales EnablementSearch Engine Optimization
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2–5 years of experience in content product marketing communications or related field
- Strong writing and editing skills with ability to create clear structured content
- Experience developing product educational or FAQ style content
- Ability to translate complex concepts into simple clear explanations
- Strong organizational and project management skills with ability to manage multiple priorities
- Experience creating or experimenting with structured content for AI generated responses
- Strong interest in AI driven search and initiative in exploring ChatGPT and Google content surfacing
- Ability to think in questions answers and content structure rather than traditional marketing assets
- Experience working with cross functional teams such as product sales or marketing
- Familiarity with AEO GEO SEO and content strategy preferred
- Prepared to discuss how to create content that performs in AI driven search
- Able to demonstrate examples of content explaining complex topics clearly
Nice to have
- Clear communicator
- Cross-functional mindset
- Detail oriented
- Analytical thinker
- Content strategist
Day to day
- Create and execute internal communications that improve operational efficiency and strengthen company culture.
- Develop product and brand messaging for launches systems and core differentiators while keeping content clear consistent and aligned.
- Produce structured content for AI driven search product pages FAQs guides and educational materials that help customers and employees find answers quickly.
- Collaborate with product sales marketing and ecommerce teams to maintain accurate messaging measure effectiveness and improve content based on feedback.