Remote Product Design Facilitator Job in Arizona, United States Microsoft

Who you are

• Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
• Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design
• Equivalent experience in product or service design or using design thinking to solve problems
• 6+ years experience using related software and packages such as Photoshop/Adobe suite, Midjourney, Mental Ray, Substance Designer/Painter/Zbrush, SideFX Houdini, After Effects, Unity, Maya/Softimage
• Ability to storyboard or visualize a user’s experience
• Experience with design thinking process in collaboration with customers
• Creating visual representations of complex concepts
• Excellence in leveraging AI tools for image creation and creative process.

Desirables

• Flexible
• Good communication skills
• Leadership
• Foster innovation
• Creative
• Holistic view

What the job involves

• The Product Design Facilitator will dig deep with the customer to unearth compelling insights and problems to solve through design thinking exercises. Collaborates directly with customers and Microsoft Data Scientists, Program Managers, & Engineers to ensure solutions deliver business value. Proactively undertakes design research to uncover unstated needs that define customer solutions.
• Leads complex product design initiatives from user insights to end-to-end experiences and communicates the value to leadership. Owns, as a gatekeeper and reviewer, the use and adoption of latest design system (e.g., content templates, icons, form design, user-interface controls, navigation models, design trends). Helps others use the system and drives consistency, alignment, and standards across multiple teams. Communicates with leadership and cross-disciplinary teams through all stages of design and development. Influences stakeholders across disciplines and connects dots between teams for optimal product designs. Directs others to generate ideation solutions for complex products to improve product designs. Brings diverse teams together and provides input on the utilization of a variety of perspectives.
• Building trust and energy in co-creative design approaches. Leading ideation for complex products with a holistic view of interconnected systems. Translating understanding of context and users into actionable recommendations. Conducting qualitative and quantitative research to understand customer needs. Representing Design disciplines within multidisciplinary teams. Creating wireframes, journey maps, user jobs, scenarios, task flows, and personas while ensuring solutions uphold responsible AI principles. Communicating compelling product stories to various audiences. Embodying our culture and values.

Application process

• Submit online application
• Initial screening
• Technical interview
• Design challenge
• Final interview