Remote Product Design Facilitator Job in Michigan, United States Microsoft

Who you are

• Bachelor's or Master's Degree in Industrial Design Product Design Human Computer Interaction User Experience Interaction Design or related field.
• 5+ years of experience for Bachelor's or 4+ years for Master's in product or service design.
• Experience with design thinking process and creating visual representations of complex concepts.
• Proficiency with related software such as Photoshop Adobe suite Midjourney Substance Designer Houdini After Effects Unity or Maya.
• Ability to storyboard visualize user experience and create wireframes journey maps and task flows.
• Experience communicating and collaborating effectively with cross-disciplinary teams and customers.
• Proven excellence in leveraging AI tools for the creative process.

What the job involves

• Facilitate collaborative design thinking exercises with customers to identify key insights and problems.
• Work closely with customers to co-create innovative and responsible AI-based solutions.
• Collaborate with Microsoft Data Scientists Program Managers and Engineers to deliver human-centered outcomes.
• Understand diverse customer problem spaces and conduct design research to uncover unstated needs.
• Influence and shape customers' product vision with contextual understanding and relevant heuristics.