Remote Product Manager Job in UK Kraken Digital Asset Exchange

Who you are

• Minimum 5 years of experience in product management with at least 2 years in a role directly related to client onboarding or identity verification
• Familiarity with global cryptocurrency regulations and compliance standards
• Experience in managing third-party vendor relationships particularly in identity verification
• Proven track record of contributing to process improvements in a team setting
• Strong analytical skills with the ability to interpret data and make informed decisions
• Bachelor's degree in Business Finance Technology or related field

Desirables

• Master's degree or relevant certifications
• Experience in identity verification

What the job involves

• Contribute to the development and refinement of the client onboarding process for Consumer Business and Institutional clients
• Implement solutions for enhancing the identity verification and onboarding processes
• Work closely with stakeholders including Legal Regional Operations Compliance and Fraud and Risk teams to ensure onboarding processes are compliant and minimize fraud risk
• Stay abreast of changes in cryptocurrency regulations and contribute to the team's adaptability
• Assist in managing relationships with various ID verification vendors ensuring efficient and effective integration of their services
• Evaluate new technologies and vendors to improve the onboarding experience and compliance
• Analyze onboarding process data to identify trends opportunities for improvement and effectiveness in client activation rates
• Incorporate client feedback to continuously enhance the onboarding experience.

Application process

• Ongoing applications
• No application deadline
• Resume redaction permitted
• Fair Chance Ordinance compliant