RemotevilleRemote Product Manager Job in New York, NY Zip Co
Product Manager Zip Co
$108800 - $115000
Analytical SkillsCompetitive AnalysisCustomer ExperienceCustomer SupportData AnalysisData AnalyticsMarket ResearchProduct StrategyWorkload Prioritization
Junior (1-2 years) - Mid-level (3-4 years)
New YorkNY
Creating a more financially fearless world.
985+ employees
B2BeCommerceFintechDigital Media
Role
Who you are
- 1-3 years of experience in a product or strategy role
- Strong analytical skills with proficiency in data analysis and experimentation
- Excellent project management and communication skills
- Self-driven with a growth mindset and eagerness for learning
- Interest in AI technology and its application in customer support is a plus
What the job involves
- Lead product and feature enhancements for customer support experience
- Examine and refine the customer journey
- Focus on internal tools and integrations for customer support
- Partner with engineering and design teams to develop and deliver product enhancements
- Analyze data to improve product performance and user satisfaction
Company
Company mission
Zip Co Limited is a digital financial services company dedicated to creating innovative, people-centred products that seamlessly connect customers and merchants. Proudly operating in Australia, New Zealand, and the US, we deliver point-of-sale credit and digital payment solutions, facilitating millions of customer transactions through a vast network of merchants.Company benefits
- Flexible working culture
- Incentive programs
- 20 days PTO every year
- Generous paid parental leave
- 100% employer covered insurance
- Learning and wellness subscription stipend
- Company-sponsored 401k match
Company values
- Customer First
- Own it
- Stronger Together
- Change the Game