Product Marketing Manager

Skills

Software As A ServiceBusinessCustomer ExperienceEnglishMarketing AnalyticsMicrosoft WordProduct

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

4-6 years in Product Marketing Product Communications or related leadership role
Proven experience owning and executing GTM strategies for complex technology-driven products
Demonstrated leadership experience
Strong ability to translate highly technical concepts into user-centric messaging
Experience working cross-functionally with Product Marketing Sales and Enablement teams
Degree in Marketing Business Communications Product Management or a related field
Excellent conversational and written English C1 minimum
Proficiency with MS Office tools Word Excel PowerPoint Outlook
Experience with collaboration documentation and product tools such as Jira Confluence or Miro
Hands-on experience with Loom or similar tools to create demo videos and walkthroughs
Strong practical use of Generative AI as a core part of daily work
Required
Knowledge of CX platforms or SaaS products is a bonus

Nice to have

Strategic
Execution-focused
Cross-functional
AI-native
Collaborative
Remote-friendly

Day to day

Own the global product marketing and go-to-market strategy for Foundever products across departments.
Lead technical writing and product documentation standards to ensure clarity consistency and quality.
Translate technical capabilities release notes and user feedback into compelling messaging launch plans and enablement assets.

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

Benefits

Global scale impact
Ownership of GTM strategy
Leadership opportunities
Remote-friendly environment
Competitive compensation
Occasional travel
Training opportunities
Company events

Values

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.