RemotevilleRemote Production Support Engineer Job in United States Amount
Production Support Engineer Amount
$63000 - $73000
Object-Relational MappingAd Hoc ReportingAnalytical SkillsApplication SupportIncident ManagementProduction SupportRoot CauseService LevelsStressful Situations
Junior (1-2 years) -
United States
Amount enables lenders to drive profitability, achieving a Performance Advantage for high-velocity account origination.
210+ employees
Lending executives choose Amount to achieve a Performance Advantage for high-velocity account origination. With battle-tested lending intelligence baked in powerful cognitive decisioning for credit fraud and compliance and adaptive customer journeys only Amount’s Digital Origination and Decisioning SaaS Platform enables lenders to grow with confidence and experience new levels of profitability. Power new and unique digital banking experiences in just months--not years.
Role
Who you are
What the job involves
- Manage high priority issues to resolution and follow industry best practices
- Troubleshoot fix and apply workarounds to resolve technical issues across multiple platforms
- Interact with every aspect of our organization to find the best solution for our partner
- Manage ticket queues monitor for issues and perform post-release validation
- Meet partner’s SLA requirements
Company
Company mission
Lending executives choose Amount to achieve a Performance Advantage for high-velocity account origination. With battle-tested lending intelligence baked in, powerful cognitive decisioning for credit, fraud, and compliance, and adaptive customer journeys, only Amount’s Digital Origination and Decisioning SaaS Platform enables lenders to grow with confidence and experience new levels of profitability. Power new and unique digital banking experiences in just months--not years.Company values
- Lending executives choose Amount to achieve a Performance Advantage for high-velocity account origination. With battle-tested lending intelligence baked in, powerful cognitive decisioning for credit, fraud, and compliance, and adaptive customer journeys, only Amount’s Digital Origination and Decisioning SaaS Platform enables lenders to grow with confidence and experience new levels of profitability. Power new and unique digital banking experiences in just months--not years.