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Production Support Systems Engineer
Skills
DatabasesHypertext Transfer ProtocolInternet Protocol SuiteKnowledge SharingOperations SupportProduction SupportRoot Cause
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Significant experience in cloud technologies and Red Hat Enterprise Linux.
- Proficient in TCP/IP network troubleshooting including DNS DHCP & HTTP protocols.
- Experience with monitoring tools like AppDynamics and PRTG.
- Capable of performing out of hours work for maintenance upgrades and releases.
Nice to have
- Red Hat Certified
- Degree in relevant field
- Microsoft Certified
- Cloud Computing Certificate
Day to day
- Provide technical and operational support to enhance Guidewire production estates.
- Monitor and optimize cloud and on-premises infrastructure for performance and stability.
- Collaborate with senior engineers to design and implement scalable cloud solutions.
- Troubleshoot and resolve technical issues across cloud services and applications.