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Professional Services Consultant

Skills
Customer SuccessCybersecurityThird Party Risk Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3-5 years of client-facing experience in CyberSecurity or Third Party Risk Management fields.
  • Experience in consulting, customer success, customer support, sales, or similar roles with a proven track record of managing projects to completion.
  • Strong verbal, written, and interpersonal skills, as well as excellent planning and organizational skills.

Nice to have

  • Experience in TPRM
  • CISSP certification
  • SalesForce
  • Google Suite
  • remote teaming

Day to day

  • Directly support and operate clients’ BitSight programs, as co-defined by you and the client.
  • Manage clients’ businesses to Key Performance Indicators established by their leadership to support the achievement of business goals.
  • Act as a day-to-day point of contact for clients.
  • Collaborate with team members to execute on client initiatives, troubleshoot and resolve product and service issues, and report on engagement progress.