Remote Project Implementation Manager Job in UK IRIS Software Group

Who you are

• Proven experience in dealing directly with clients/customers
• Proficiency in writing and managing SQL scripts
• Strong focus on quality and accuracy
• Excellent verbal and written communication abilities
• Self-motivated individual who thrives in a collaborative environment
• Methodical approach to problem-solving and decision-making
• Exceptional organisational abilities to manage multiple tasks effectively
• Flexible approach to changing priorities and demands
• Positive mindset ready to tackle challenges
• Desire for professional growth and development

What the job involves

• Create and implement new efficiencies to enhance service offerings
• Identify and implement opportunities to improve client interactions
• Oversee multiple projects at once, ensuring successful and timely delivery
• Create and maintain clear process documentation for consistency
• Engage in recruitment, training, and performance reviews, providing daily guidance
• Plan and balance workloads to ensure team coverage
• Address performance challenges directly and implement improvement plans
• Work closely with the Project Manager Team Lead on escalations and project management
• Keep up-to-date with products and system developments to ensure top-notch service
• Foster a culture of continuous improvement by sharing insights and feedback
• Be flexible and open to taking on additional tasks to support business needs