Quality and Compliance Specialist
Skills
BusinessContract ManagementEmergency ManagementHuman ResourcesMicrosoft WordPresentationsProject Plans
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Valid driver’s license within state of residence
- Valid automobile insurance
- Ability to communicate orally and in writing
- Accuracy and ability to handle responsibility with limited supervision
- High standards of integrity and honesty
- Excellent organizational skills attention to detail and time management
- Good interpersonal skills patience perseverance and follow through
- Basic computer skills including Microsoft Word Excel and internet email
- Willingness to complete training on Acumen specific programs
- Bachelor’s degree in Social Sciences or related field or equivalent experience in social services financial management or human resources
Nice to have
- Detail oriented
- Independent worker
- Strong integrity
- Adaptable
- Patient
- Persevering
- Collaborative
- Diplomatic
Day to day
- Maintain detailed knowledge of current AFA contracts and provider manuals while serving as a subject matter expert.
- Research contract compliance issues and support audits subpoenas complaints surveys and other information requests with accuracy and urgency.
- Coordinate across departments to manage deliverables document updates corrective actions and quality improvement projects that strengthen compliance and customer service.