Bachelor’s degree in engineering operations management or related discipline
Professional certification (CPM Six Sigma CQM CQE CSQE PE etc.) is preferred
8-12 years of experience in quality or quality engineering in a design engineering or manufacturing environment that has embraced best practices in terms of Advanced Quality Planning DFMEA deployment and Production Part Approval Processes
Demonstrated strong leadership and applied knowledge in APQP FMEA PPAP
Solid interpersonal skills with the ability to influence and motivate suppliers as well as interact at various levels throughout the Trane organization
Excellent analytical and technical skills with particular focus on problem-solving
Ability to communicate at various levels of the Trane organizations as well as its Sourced Products Partners and the end customer representatives
Ability to work remotely (up to 50%) while continuing to drive quality performance with outside businesses
Ability to travel up to 50% with some peaks at higher levels including some international travel
What the job involves
Provide quality engineering leadership to designated partners within the Sourced Products portfolio of HVAC Finished Goods to promote and foster an exceptional customer experience for the Trane Branded equipment these partners provide
Manage coach and mentor Sourced Products partners on strategic quality initiatives from product inception through post-sales issues to mitigate potential quality risks for expected performance
Manage supplier utilization of standard work elements tailored to drive improved performance in problem solving activities new program launches field service engagement and end customer experience
Partner with product and category management to establish collaborative working relationships with targeted Sourced Products Partners in the management of sustaining product as well as new product initiatives targeted for market introduction
Train SP partners in the use of standard work elements intended to drive improved productivity and first pass yield (FPY)
Execute monthly warranty claim and field quality alert analysis to help suppliers understand top Pareto issues that could lead to reduced warranty and concession expenses and PPM reduction
Provide point-of-contact resource for quality related issues for account managers field service representatives and other customer-facing agents to assist with thorough problem resolution
Initiate key supplier process reviews and audits to confirm process rigour and capabilities to meet performance expectations
Facilitate solution development opportunities for supplier recovery efforts between Sourced Products partners and CHVAC recovery teams
Trane Technologies is a global climate innovator advancing sustainability through our leading brands Trane® and Thermo King®, which bring efficient and sustainable climate solutions to buildings, homes and transportation across the globe. Together, we are one team innovating for a better future.