Regional Product Support Engineer
Skills
CommandElectroElectromechanicsElevationsEngineeringInstallationsNetworking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Background in Electronic Embedded Systems Computer or Mechatronic Engineering
- Considerable experience with advanced instrumentation or complex electro-mechanical systems
- Ability to troubleshoot diagnose and repair difficult technical issues
- Strong communication skills to advise influence and guide varied audiences
- Experience with Linux command-line troubleshooting networking firmware software and hardware
- Bachelor’s Master’s or equivalent experience in a related Engineering field
Nice to have
- Curious
- Collaborative
- Ownership
- Integrity
- Technically credible
- Mentoring experience
- Workshop delivery
Day to day
- Provide advanced technical support for field service teams and technical specialists across the EMEALA region
- Troubleshoot diagnose and resolve complex issues across electro-mechanical instruments software and networked systems
- Partner with global teams including Manufacturing Quality and Global Product Support to drive timely resolution and improve product performance
- Support customer installations training and specialist activities for highly technical platforms
Hiring process
- Apply online
- Phone or virtual interview
- Technical interview
- Final interview