Relationship Manager Retail

Skills
Account ManagementBusinessBusiness Relationship ManagementBusiness StrategyCIdentifying New OpportunitiesPresentations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience as a Relationship Manager or Account Manager in payments or fintech
  • Minimum 2 years interacting with merchants and/or partners
  • Understanding of global payment requirements and needs
  • Ability to build and manage client relationships
  • Experience supporting account retention and revenue growth
  • Additional language such as Italian French or Spanish is preferable

Nice to have

  • High performance
  • Client focused
  • Collaborative
  • Curious
  • Innovative

Day to day

  • Serve as the main point of contact between clients and Global Payments, building trusted relationships and understanding financial needs and constraints.
  • Develop strong networks across client organizations, engaging operational stakeholders and executive-level users while maintaining deep knowledge of the products and services in use.
  • Coordinate client meetings, presentations, and on-site visits, while driving sales, protecting accounts, and supporting revenue growth across the EMEA region.
  • Coach and mentor junior team members and align client technology and business strategies to deliver long-term value.

Hiring process

  • Apply now