Remote Researcher, Core Product Job in United States Figma

Who you are

• 7+ years of experience in UX research or user insights at a high growth B2B Saas company
• Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
• Expertise in utilizing a variety of qualitative research methodologies (e.g. interviews, focus groups, co-design sessions) to address product challenges spanning from opportunity identification, concept testing, to feature iterations
• A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the 'so what' to inspire action
• Ability to balance speed and rigor, pivot directions, seek out new perspectives, receive feedback, and seek solutions in creative ways
• 3+ years in product design, human centered design, user centric product management and/or product development
• A familiarity and depth of experience using Figma’s products
• Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes
• Proficiency in quantitative research methodologies (e.g. surveys, data analysis), seamlessly tying quantitative data to qualitative insights

Desirables

• 3+ years in product design
• Human centered design
• User centric product management
• Product development
• Familiarity with Figma’s products
• Quantitative research methodologies

What the job involves

• Leverage your product mindset and human centered approach to identify actionable opportunities and materially influence the vision and strategy for Figma’s core products (Editor, FigJam, Figma Slides, and/or Dev Tools)
• Partner closely with product leads and become an expert in the core creation features of our products and the ecosystems our users design for, such as web, mobile, and desktop apps
• Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma’s businesses
• Translate key user needs into tangible user flows and actionable product decisions, directly impacting product roadmaps
• Proactively identify and prioritize research needs and potential problem areas for the product pillar(s) you support
• Advocate for the role of Research as a strategic partner in the business process