Whoever said beauty is only skin deep had the right idea, as far as Dermalogica is concerned. Founded by Jane Wurwand in 1986, Dermalogica continues to dominate the professional skin care industry with distribution in over 90 countries. 

From day one at Dermalogica, you’ll find a common purpose linking every employee: bringing respect and success to the professional skin therapist through top-quality education, innovative products and outstanding customer service. We focus on skin health and products that truly deliver, not false "beauty"​ claims or miracle cures.

Our industry is full of women entrepreneurs who choose only Dermalogica products to use professionally and sell in their business. They’re all trusting and partnering with you to help them reach the highest level of success in this industry.

Dermalogica is the leader of an industry that affords more women the opportunity to own their own businesses than any other, and we’ve seen first-hand the positive impact that women entrepreneurs have on their local economies, communities and families. In celebration of this, our FITE (Financial Independence Through Entrepreneurship) program invests in future women entrepreneurs through business up-skilling, microfinance and thought leadership around the world.



Dermalogica UK

Job Description

Retail Experience & Activation Executive
Location & Hours
UK, Field basedReports to Retail Experience & Activation ManagerRole Purpose
Plays a key role in improving the overall customer experience, increasing sales performance, and ensuring brand consistency across retail stores. Responsible for delivering training programs to generic retail staff, activating in-store experiences, ensuring effective product displays, and supporting the execution of brand strategies.

Job Requirements

Person Specification
2+ years' experience in retail training or sales.Experience with retail activations or product launches is advantageous.Strong understanding of retail environments, customer behaviour, and sales techniques.Excellent communication, presentation, and interpersonal skills.Ability to analyse retail performance data and develop actionable strategies to improve results.Strong organisational skills with the ability to manage multiple projects simultaneously.Willingness to travel to various store locations.Flexibility to work varied hours, including weekends and holidays where required.
Personal Attributes
Passionate about delivering exceptional customer experiences.Confident trainer and communicator.Strong relationship-building and influencing skills.Proactive and self-motivated.Commercially aware with a focus on driving sales performance.Adaptable and able to manage multiple priorities.Positive ambassador for the brand and its values.

Job Responsibilities

Training & Development
Deliver brand training programs for generic store retail staff on brand heritage, product knowledge, and operational procedures.Evaluate training effectiveness through feedback, assessments, and performance metrics.Ensure generic store staff are up to date with product launches, promotions, and retail trends.Retail Activation & Execution
Collaborate with the National Account Manager to execute in-store activations and events that drive sales, improve customer engagement, and create brand awareness.Coordinate with retail teams and visual merchandising teams to ensure in-store displays are aligned with brand guidelines and promotional strategies.Ensure retail locations are fully equipped and prepared for product launches and promotional activities.Collect and report on customer feedback and sales data during and after activations to measure success.Drive the community influencer program through building strong relationships, driving treatments, and supporting influencer events.Product Knowledge & Brand Ambassador
Stay up to date with the latest product offerings, features, and benefits to ensure training programs remain relevant and accurate.Serve as a brand ambassador, representing the company’s values and ethos internally to staff and externally to customers and influencers.Represent the brand as an expert at masterclasses and events.Build strong relationships with store management and marketing teams.

Job Benefits

Private Health Care with Vitality and MedicashLife Assurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling and Financial Protection. A 5% pension contribution from the company as well as access to a pension’s advisor.Your Birthday off work!5 paid sick days per year£70 monthly product allocationAccess to new product innovation before they hit the shelves so that you can experience the products first-hand30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, and Murad. Access to Unilever Discounts, an online shopping website discounts on multiple high street brandsThe opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.