Remote Retention Marketing Manager Job in UK ZOE

Who you are

• Braze experience
• Experience working with US based consumers and companies a bonus
• Experience with Email, Chat, App and SMS campaigns at scale
• Experience with niche customer segments in health or science capacity
• DTC Subscription experience ideal
• 1-3 years of lifecycle/CRM program experience with high-growth DTC startups
• Strong understanding of email marketing best practices with email CRM experience
• Strong copywriting skills
• Analytical with understanding of A/B testing
• Understanding of customer communication best practices and compliance
• Highly organized with excellent project management skills
• Excellent written and verbal communication skills
• Great collaborator

Desirables

• Experience with email marketing
• Keen interest in nutrition and health
• Passionate about helping people

What the job involves

• Responsible for the Retention Marketing program which includes email platform and communications strategy
• Manage website experience to drive membership signups
• Leverage service and nutritionist teams to improve member engagement