Revenue Cycle Engagement Leader
Skills
Accounts ReceivableAnalytical CapabilityAnalytical SkillsIT EscalationLOOKUPMicrosoft ExcelMicrosoft Powerpoint
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree from an accredited college or university preferred
- 5-7 years managing back-end revenue cycle teams in hospital or healthcare outsourcing environments plus professional claims experience
- CRCR or equivalent industry certification preferred
- Lean Six Sigma training and continuous improvement experience preferred
- Prior P&L or client-account ownership experience preferred
- Experience presenting to hospital CFOs VPs of Revenue Cycle or equivalent executives preferred
- Hands-on leadership of client engagements not purely supervisory or administrative oversight
- Deep working knowledge of acute care EHR systems including Epic Cerner Meditech and CPSI
- Strong analytics and data-driven decision-making skills
- Advanced Excel proficiency including pivots lookups and complex formulas
- Expert-level PowerPoint and executive presentation skills
- Proven track record of identifying cashflow risks early and executing corrective plans
- Experience leading and developing remote teams in a contact-center-style production environment
- Outstanding organization and time management
- Willingness to work beyond standard hours when client situations require it
Nice to have
- Hands-on ownership
- Anticipatory problem-solving
- Deep domain expertise
- Payer fluency
- Analytical rigor
- Executive presence
- Strategic thinking
- Process discipline
- Communication and de-escalation
- Adaptability
- Team leadership
Day to day
- Own the full operational relationship for assigned healthcare clients and drive performance, communication, issue resolution, and strategic direction
- Lead and coach coders billers collectors and payment posters while holding daily accountability and improving measurable outcomes
- Monitor AR denials workflow productivity and quality metrics with urgency to detect problems early and implement corrective action
- Build executive reporting dashboards present polished client updates and deliver clear data driven analysis and forward plans
- Partner across operations technology product and client success to remove barriers support implementations and sustain compliance
