Revenue Cycle Engagement Leader

Skills
Accounts ReceivableAnalytical CapabilityAnalytical SkillsIT EscalationLOOKUPMicrosoft ExcelMicrosoft Powerpoint
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree from an accredited college or university preferred
  • 5-7 years managing back-end revenue cycle teams in hospital or healthcare outsourcing environments plus professional claims experience
  • CRCR or equivalent industry certification preferred
  • Lean Six Sigma training and continuous improvement experience preferred
  • Prior P&L or client-account ownership experience preferred
  • Experience presenting to hospital CFOs VPs of Revenue Cycle or equivalent executives preferred
  • Hands-on leadership of client engagements not purely supervisory or administrative oversight
  • Deep working knowledge of acute care EHR systems including Epic Cerner Meditech and CPSI
  • Strong analytics and data-driven decision-making skills
  • Advanced Excel proficiency including pivots lookups and complex formulas
  • Expert-level PowerPoint and executive presentation skills
  • Proven track record of identifying cashflow risks early and executing corrective plans
  • Experience leading and developing remote teams in a contact-center-style production environment
  • Outstanding organization and time management
  • Willingness to work beyond standard hours when client situations require it

Nice to have

  • Hands-on ownership
  • Anticipatory problem-solving
  • Deep domain expertise
  • Payer fluency
  • Analytical rigor
  • Executive presence
  • Strategic thinking
  • Process discipline
  • Communication and de-escalation
  • Adaptability
  • Team leadership

Day to day

  • Own the full operational relationship for assigned healthcare clients and drive performance, communication, issue resolution, and strategic direction
  • Lead and coach coders billers collectors and payment posters while holding daily accountability and improving measurable outcomes
  • Monitor AR denials workflow productivity and quality metrics with urgency to detect problems early and implement corrective action
  • Build executive reporting dashboards present polished client updates and deliver clear data driven analysis and forward plans
  • Partner across operations technology product and client success to remove barriers support implementations and sustain compliance