Sage X3 Support Consultant
Skills
Customer SatisfactionCustomer SupportFinanceFood And Beverage OperationsManufacturingSageSage X3
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum 2 years' experience in a 1st or 2nd line Sage X3 support role
- Excellent oral and written communication skills
- Ability to liaise with employees and stakeholders at all levels
- Strong problem-solving abilities
- Ability to work effectively independently and as part of a team
- Proactive self-motivated approach with ability to manage priorities and take ownership of support issues
- Experience in at least one Sage X3 module: Finance Distribution or Manufacturing
- Full eligibility to work in the UK
Nice to have
- Self-starter
- Independent worker
- Proactive
- Team player
- Customer focused
- Problem solver
Day to day
- Provide technical and customer support for Sage X3 users across day-to-day support queries
- Help maintain a high level of customer satisfaction by resolving issues promptly and professionally
- Work independently in a remote environment while collaborating with colleagues and escalating complex issues when needed